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Product information
Category:
Platform:
Windows XP
Publisher:
Price:
Freeware
File size:
36.13 Mb
Date added:
December 11, 2007
Screenshot:
Product page:
Description from the Publisher
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey. Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & more. Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities. The Free Edition allows a single Technician manage upto 25 Workstations. Adventnet ManageEngine ServiceDesk Plus 7.0 Most popular product from this category Subliminal Flashing ImagesSubliminal imaging software. Get rid of complexes! Become a superhero. Subliminal messages influence your subconscious and help you to hypnotize yourself to get rid of complexes, bad habits, improve your self esteem and your life in general. MB Free Chinese Zodiac Compatibility MB Free Chinese Zodiac Compatibility is an advanced and effective match-making tool, which is based on the Chinese astrological analysis of your Chinese Zodiac sign. Car Note Organaize information by personal car MB Free Realization Number MB Free Realization Number Software helps you to get an idea about your own unrealized hidden dreams and desires. This software is like a guide to you in realizing and achieving your goals and aspirations. Notes Manager Your Thoughts Are Your Treasure. Your Thoughts Are Your Keys To Success! "Notes Manager" has many useful features to help you organize, manage and quickly finds your notes and thoughts. The program has delicious interface. MB Free Numerology Compatibility Softwar MB Free Numerology Compatibility Software is a comprehensive compatibility analyzer program based on numerology. It gives an insight to any relationship and helps analyze the similarity and differences between couples. MB Free Chinese Zodiac Software MB Free Chinese Zodiac Signs Software determines your Chinese zodiac sign from your date of birth based on the Chinese Lunar Calendar.This program gives a detailed interpretation of the sign you belong to according to Chinese Astrology. MB Free Gemini Astrology MB Free Gemini Astrology gives a detailed and comprehensive report that includes the positive and negative characteristics of people born with the sun in a particular zodiac sign (Gemini) according to Western Astrology. Pennsylvania Homeowners Insurance Learn more about Pennsylvania homeowners insurance so you can get the best deal. Pennsylvania Homeowners Insurance Software assists PA property insurance consumers to learn more about the Pennsylvania homeowners insurance coverages they purchase. Pennsylvania Health Insurance Learn more about Pennsylvania health insurance so you can get the best deal. Pennsylvania Health Insurance Software assists PA medical insurance consumers to learn more about the Pennsylvania health insurance coverages they purchase. |
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